Just the term “Toxic People” conjures up visions of emotional vampires and mental terrorism. You can’t lead yourself to success if you let these people get in your way. And getting ticked off only gives these difficult people power over you.
The worst thing you can do when dealing with a toxic person is to become defensive or angry. This behavior gives them the power. If you start feeling upset, excuse yourself for a moment, count to 10, and return when you are feeling objective again. Train yourself to say “I’m not ready to address this right now. Let’s meet this afternoon (or choose an appropriate time) to resolve this situation.” And what ever you do, don’t take it personally!
