Abrasive or Persuasive: A Leadership Difference


Why do some leaders have a natural following and others don’t? Their chosen style of communication has much to do with their likeability and ultimately their success as a leader. In today’s fast paced environment, leaders are rocketing to new heights at a mind boggling pace and promoted because they are sharp, not necessarily because of their ability to connect with the group. Problem? This abrasive approach is used because of lack of understanding the benefits of a persuasive approach. This can increase the turnover of the best and brightest because they will shop for a more pleasant environment.



How did life become so amazing? I’m sitting at my desk in Scottsdale listening to the chatter of two Great Horned Owls who live in a backyard Mesquite tree. The cool breeze brushing through the window reminds me how blessed I am to be living the life I have chosen. For me, it’s all about gratitude.

I’ve used a Success Journal for years and it has morphed into a Success/Gratitude Journal.

What I’ve learned in reflection:

  • If I’m reading and find a typo, I’ll focus on all the words spelled correctly.

Ruffled Feathers: Five tips to manage anger


by Marsha Petrie Sue, MBA

The election is over. There will always be winners and losers. That is the way democracy works. Many feathers are ruffled.  Poor babies. We get upset and often don’t know how we arrived in an ugly fight. This is a waste of time and I’ve made a choice not to buy into anyone else’s craziness or bitter comments. I have learned how to not get my own feathers ruffled.

Conflicts become growth opportunities when you deal with them effectively. Here are five tips:

Maturity: How to address the elusive detail of personal responsibility


by Marsha Petrie Sue, MBA

(Please share!)

Maturity is underrated, misunderstood, and in a downward spiral. Hiring in business is done with the hope a fully-grown brain and mature thinking comes along with the human body in which it is housed. There is a name being given to a disorder that describes people who lack maturity; IED or Intermittent Emotional Disorder. Don’t let this be a built-in excuse!

Here is another wrinkle. In the past, many experts believed the brain had finished developing in the mid to late teens. Today, consensuses of neuroscientists agree brain development likely persists until at least the mid-20s – possibly until the 30s. (Mental Health Daily, 2/18/2015).

The Truth About Lying

by Marsha Petrie Sue, MBA

We’re lied to 10 to 200 times a day, and tell a lie ourselves an average of 1 to 2 times in the same period according to Psychology Today magazine. How do you spot someone who is not being perfectly honest? Here are seven ideas to spot someone whose pants are on fire.

  • “To be perfectly honest” begins a sentence. Beware! This can be an immediate sign that something is being hidden.

Validating Perception: 7 Steps to Make 360 Reviews Effective


by Marsha Petrie Sue, MBA

How do your colleagues, superiors and subordinates view you? Do you know? Do you even care?  You better!  As an Executive Coach this tool has become valuable in understanding behavioral blind spots. It validates perspectives and perceptions.  This great instrument must be carefully introduced with emphasis on uncovering the good and the blind spots.

  1. Introduction: Make it positive and frame the activity as a learning opportunity. Frequently the person being rated is nervous because they believe this will be their demise. Begin by having people privately rate themselves. Take a copy for your records. At this time, I prefer to give no feedback.

Fireproof Yourself: How to be a survivor and not a layoff statistic


by Marsha Petrie Sue, MBA

In April 2016 job cuts in the United States rose to 65,414, a 7-year high. Are you safe? Or do you worry whether you are next? You need to Fireproof yourself! No level of job is sacred anymore.

Which of the 10 tips do you need to work on to Fireproof yourself?

  1. Never Gossip. Ever. You never know who’s listening and how they will change your message to make them look good. If you think the grapevine is your main source of information and gossiping keeps you in the know, learn to ask questions and be a better communicator.

Are you a Waiter?


by Marsha Petrie Sue, MBA

Apparently I am now to be considered as a waiter.

The maintenance light on my new car flashed when traveling in Sheridan, Wyoming.  I was told not to worry because the car merely needed an oil change.

Arriving home safely, I immediately made an appointment. Waiting in the lounge is always refreshing because articles are completed and emails answered as there are no interruptions. Love the silent time!

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