The Value of Thank You and Kindness

Thank you

By Marsha Petrie Sue, MBA

Yes, you can add value to business with a consistent use of “Thank You” and kindness to employees! Public opinion research has found there are a significant number of employees who value kindness over money in the workplace. In fact, an NBC News State of Kindness Poll found that 70 percent of survey respondents would forego a 10 percent raise for a kinder boss.

We want to be appreciated and it is important to share what it means to you to hear those words of gratitude, whether you are the leader or an employee.  No one is a mind reader.

Coping with the Anxiety and Stress of Public Speaking: Yes MORE!


By Marsha Petrie Sue, MBA

I’ve had requests to provide more information on managing presentation anxiety and stress. Most people are not born with natural eloquence, making presenting remarkably nerve-racking.  Managing anxiety and turning crazy thinking into energy is a learned skill. Having been a professional speaker for over 26 years, there are some steps that I keep in mind – and yes, there are times when I feel nervous!

  1. Practice
    1. Find a location similar to your presentation and practice
    2. Stand if you plan on standing during your talk

Good Manners are Under Assault


by Marsha Petrie Sue

Everyone needs to take a trip down Memory Lane and reengage with kindness, caring, and manners.  And I mean everyone.  What is happening to people? How did narcissism and being so self-centered become the mainstay of behavior?

At a concert or game? People stand up with no concern for someone sitting behind them.

At the movie? Talking as if they are in their living room has become the standard.

Driving? People texting and talking and swerving toward you nearly creating a crash.

Public places? Taking a phone call on their speaker phone so everyone can hear.

Presentation Strategies: Seven tips for presenting more confidently


by Marsha Petrie Sue

Nervous about speaking? Not sure how to come across like an expert? Use these seven tips to help you sharpen your presentation skills.


  1. Seize the Opportunity. A key building block for developing confidence as a speaker is to speak, and speak often. Seize every opportunity you can, personally and professionally, to speak in public. If someone invites you to “stand up and say a few words,” or you are asked to make a presentation, jump at the chance. Don’t wait to be asked . . . volunteer! Practice makes perfect.

How to Manage Gossip in the Workplace


by Marsha Petrie Sue

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You already know that gossip is idle talk, buzz, or chitchat, especially about the personal or private affairs of others. This chat forms one of the oldest and most common means of sharing usually unproven information, and is known to introduce errors and inaccuracies in otherwise factual information. The term also carries insinuation that the news transmitted has a personal focus, as opposed to normal conversation. The question is how do you manage gossip?

Generation Yes: How to Positively Work with Gen Y

by Marsha Petrie Sue, MBA

How to Positively Work with Gen YBusiness leaders today are often blindsided when a Gen Y worker up and leaves their employment. Often the Millennials, aka Gen Y (born 1980 – 1999 and 76 million strong), leave employers and the leadership of the company in a fog on how to hire, retain, and maximize their talents. With reducing turnover and maximizing success as a goal of every industry, Gen Y´s exit can create morale and productivity problems. For leaders, managers and supervisors, it means we may want to relook our perception, skills and actions because Millennials are looking for a ‘perfect’ boss.

In the Event of an Event: How to establish your professional identity over a meal


I’ve been in the Leadership Development business for over 25 years, after 30 years of experience in an Executive Corporate setting. For the first time, I am seeing increased requests for personal presence and etiquette training. Preparing for a business event, client meal or everyday perception is more important now than ever.  Why? It separates the promotable, trained person from the ill-mannered.  And yes, it is important. People do notice how you conduct yourself during a meal.

  • Remain standing until host/hostess sits.
  • After your host has moved his/her napkin, place your napkin in your lap.

What Were You Thinking: Inside The Adolescent Brain


A recommendation from Marsha Petrie Sue

Jarring. Interesting. Astonishing. Every adult should listen to this Podcast released December 2017. I highly recommend downloading this piece for a real time, real life account of how kids think and make decisions.  This information provides how-to steps for their teens.

Dina Temple-Raston . . .  ‘shares the stories of adolescents who made astonishing choices – from joining ISIS to planning a school shooting – that led to disastrous results.

To help understand what they were thinking, she talks with friends, family, and the teens themselves. Plus, she dives into the latest science on adolescent brains to explore innovative ways to help them choose more wisely.’

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