By Marsha Petrie Sue, MBA
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A well-trained, top-notch assistant is critical to executives today in helping them leverage their productivity. This critical employee can either make or break the executive with whom they work. The Executive Assistant needs to save their executive roughly five hours in a 60-hour workweek. Effective application of technologies available in today’s office setting like e-mail, voice mail, mobile devices, and online calendars are just the tip of what is necessary and must be executed professionally by everyone assisting an executive.
The exceptional assistant must have the skills to impeccably execute the following:
- Manage information flow
- Plan and organize, in detail, meetings, travel, appointments, basic financial management and more
- Delegation of non-essential tasks for the executive
- Deal with difficult personalities and situations
- Filter distractions
- Execute work flawlessly with integrity and style
- Exercise discretion
- Display strong interpersonal skills, confidence and emotional resilience
- Possess impeccable social skills
- Be proactive in identifying and solving problems
- Good sense of humor and maintain a positive outlook
- Willing to be flexible and open to growth
What else should be added to this list? Make sure that your assistant can process and take action to surpass your expectations. This small step allows you to lead people not things. Review this list with them and then ask “What are the consequences if you do not excel in these areas?”
Marsha Petrie Sue, MBA
The Accountability Master
Author of The Reactor Factor www.ReactorFactorBook.com and many more!
Visit the website for more information www.MarshaPetrieSue.com
or call Marcia Snow at 1.888.797.6700
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And did you know as an outdoors woman and writer, Marsha also is President of The Women’s Outdoor Media Association?