Entries Tagged as 'coaching difficult employees'

Skills That Reduce Employee Turnover

It’s not just me that thinks there is a plethora of difficult people and toxic situations!

There is more good information there. And here is more from me! Let me know what you think!!!

The soft skills that reduce turnover, improve outcomes and build profitability include:

  • Communication Skills – developing flexibility to others’ styles.

Consideration: provide training of leaders and employees to magnify the importance of personal responsibility by increasing self-awareness.

  • Conflict Management – learning to use conflict as a brainstorming and creativity tool

Consideration: create mentoring and coaching opportunities for individuals struggling with interpersonal skills.

This is a preview of Skills That Reduce Employee Turnover. Read the full post (326 words, 1 image, estimated 1:18 mins reading time)

Tags: coaching difficult employees, communications, difficult people, listening by Marsha
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Silence is Golden: Duct Tape is Silver

I was trying to put up with a difficult person and realized it was my job to take a different approach because everything I was trying was failing! I dug deep in my tool box and as I passed the Duct Tape and came on a tool that I had forgotten to use.

Listening! Did you know that silence and listen use the same letters? There is a clue there.
Listen for a change. Amazingly, conflict is reduced and many times Toxic People are even pleasant communicators.

This is a preview of Silence is Golden: Duct Tape is Silver. Read the full post (216 words, 1 image, estimated 52 secs reading time)

Tags: coaching difficult employees, communications, counseling, dealing with difficult bosses, dealing with difficult people, listening, Positive Behavior by Marsha
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Overturn Turnover: keeping the people that keep your business cooking

Nationally, the average annual employee turnover rate for all companies is estimated to be 12 percent with the current unemployment rate at 4.6 percent. You must create a work environment that includes the ingredients to keep the people you have because the chance of finding better employees is slim. It means you must maintain a setting that is productive, interesting, motivating, creative, and successful EVERYDAY! Poor performers and difficult people must be “fixed.”

This is a preview of Overturn Turnover: keeping the people that keep your business cooking. Read the full post (1074 words, 1 image, estimated 4:18 mins reading time)

Tags: coaching difficult employees, cooperation, Gen X, Gen Y, turnover by admin
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