Communication – Personal Development – Business

Marsha Petrie Sue's Blog on How To Improve Attitude, Motivation, Leadership, Profit and Productivity

Category Archives: client care

  • Becoming Bionic: why customer care is more important than everNovember 10, 2011
  • DO THE RIGHT THING: It’s all about customer serviceJune 17, 2011
  • Communicating to Clients on line (aka Marketing)August 10, 2009
  • Toxic Customer Service: how to identify difficult behavior and its influenceOctober 30, 2007

Books by Marsha Petrie Sue

Toxic people
Toxic people
CEO

Categories

  • Ability
  • Accountability
  • Anger
  • Apology
  • attitude
  • authentic
  • authenticity
  • awareness
  • Backstabbers
  • bad behavior
  • bad habits
  • Be Nice
  • Behavior
  • Blogroll
  • Book review
  • Bragging
  • Britany Spears
  • business success
  • calm
  • career
  • Celebrate!
  • Change
  • character
  • Choices
  • client care
  • coaching difficult employees
  • Communicate
  • Communications
  • Complaining
  • Conservation
  • Cooperation
  • cortisol
  • Counseling
  • credit card debt
  • cross training
  • customer service
  • Customer Service
  • dealing with difficult bosses
  • dealing with difficult clients
  • dealing with difficult people
  • Deception
  • difficult boss
  • Difficult Coworkers
  • difficult employees
  • Difficult Family Members
  • difficult people
  • difficult relationships
  • difficult women
  • disability
  • economy
  • email
  • Emotions
  • employment
  • Energy
  • entitlement
  • Ethics
  • Etiquette
  • fear
  • focus
  • Forgiveness
  • Gen X
  • Gen Y
  • Gender differences
  • Goal setting
  • Gossip
  • Gratitude
  • guilt
  • health
  • hiring
  • identity theft
  • idiots
  • Integrity
  • Job Interviews
  • job success
  • junk email
  • kids
  • kindness
  • laid off
  • Laugh
  • leaders
  • leadership
  • life long learning
  • Listening
  • Lying
  • make a difference
  • management
  • marriage
  • maturity
  • maturity
  • Media
  • meetings
  • Mental Illness
  • mental terrorism
  • mentor
  • Mentoring
  • microexpressions
  • mission statement
  • Motivate
  • Networking
  • Office politics
  • Open Mind
  • opinion
  • outcomes
  • outsourced
  • perception
  • perception
  • personal responsibility
  • podcasts
  • Politics
  • positive attitude
  • Positive Behavior
  • presentation skills
  • Presentation Skills
  • Press Releases
  • problem people
  • professional development
  • promote yourself
  • Quality
  • Recognition
  • rejection
  • relationships
  • Remembering
  • reorganization
  • resilience
  • responsibility
  • resume
  • role model
  • sanity
  • self awareness
  • self talk
  • self-centeredness
  • snake pit
  • social media
  • social networking
  • spam
  • Speaking
  • special needs children
  • stay calm
  • stress
  • Stress Management
  • stupid consequences
  • success
  • technology
  • The Book
  • think
  • time management
  • Toxic
  • toxic workplace
  • Uncategorized
  • unemployment
  • Veterans Day
  • Volunteer
  • weight loss
  • whining
  • x-rated behavior
  • zipper lip

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Marsha Petrie Sue

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On Topic

  • FAKE, PLASTIC, TOXIC
  • Simplenomics

Resources

  • Barnes and Noble
  • Toxic People on Amazon.com

Audio Downloads

Presentation Success Secrets Its About Time Customer Service Are You Listening

Recent Comments

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