Communication – Personal Development – Business

I live in Arizona and am learning everything I can about the Immigration Law from both a State and Federal point of view. Keeping an open mind is critical.  Absorbing all points of view is essential. Read this article from the Wall Street Journal so you don’t become a toxic person or display difficult behavior over this issue.

Are you willing to broaden your thinking when faced with opposing views? Most people don’t and push their head further in the sand. Jan Brewer, Arizona’s Governor didn’t. Challenge? Learn all you can and then form your own opinions.

Tags: difficult people, Open Mind by Marsha
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People stay in jobs they hate because of the unstable job environment. When this decision is made, it’s important to have tools at hand that will help with internal (your thinking) and external (the jerks at work) conflict resolution.  Poor employee relationships do not increase workplace productivity or help team conflict resolution.  So what can be done when the goof ball in the next cubicle is driving you nuts?

1. How can employees deal with a co-worker who is a slacker and doesn’t pull their weight at work?

Tags: difficult people by Marsha
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I was on a great radio show yesterday (down load it now)

A woman called in and wanted to know how, as an administrator, she could help other people who were having problems with the General Manager. Currently she was sending them to Human Resources and nothing was being resolved.

Tags: career, difficult boss, difficult people by Marsha
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This is very exciting and I hope you can join us!

Be sure to tune in Saturday, July 12 to www.kvtt.org 91.7.
Marsha will be interviewed by Dave Rawles of Career Solutions.
You can call with your comments and questions too!
Where: KVTT 91.7 FM Radio, “The Truth” www.kvtt.org

Time: 11 AM – 12 Noon (Central Time)

Live “On the Air” Questions for Dave:
877.232.4855 (Toll-free)

Other Listening Options: Previous Programs & Podcasts <http://t.pm0.net/s/c?6h.7qb1.3.4tr7.7p7>

*******************
Sunday, July 13, Marsha will be on EMPLOYMENT RADIO 97.5 FM
The Ticket, ESPN Radio

“Business talk radio with an Employment focus” with Rick Gillis
WWW.RICKGILLIS.COM

Tags: difficult boss, difficult employees, difficult people, difficult relationships, personal responsibility by Marsha
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Most men will not even remember reading this blog. Don’t take my word for it, read Leadership and the Sexes: Using Gender Science to Create Success in Business by Michael Gurian and Barbara Annis. Their findings are helping business communities and leadership improve communication, team development and general gender concerns.

Tags: ability, communicate, communications, difficult people, Gender differences, personal responsibility by Marsha
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Need more information on Personal Responsibility, Leadership and Communication? Join Marsha Petrie Sue today, June 4th at 1PM Pacific Standard Time (4PM EST)
Click here to listen

This will be live from the studios of Clarissa Burt
Clarissa Burt was born in Philadelphia, Pennsylvania on the 25th day of April 1959 After having lived and worked in Europe for the last 25 years, this “Whos’ Who” of American and International Women has recently relocated to the United States. Entrepreneur, TV/video producer, public speaker, author, writer, and entertainer her self-made success story has all the makings of a best selling novel.

Tags: ability, difficult people by Marsha
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Why don’t some people just keep quiet and shut up? And I don’t mean just the difficult or toxic people. Maybe the personal development for workers should include how to sit quietly and just do their job. I was asked to give three reasons why people are motivated to communicate so here they are:

1. They want to hear their idea transferred to another person because they think it is different than anything anyone has said before. My thinking: I try to position my comments as “considerations.” Someone else has probably already thought of what ever I want to say anyway.

Tags: ability, difficult people, listening by Marsha
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Happy St. Patrick’s Day and this is a great time to get all the “snakes” out of your life – just like St. Patrick did!

PLEDGE
I _____________ (your name) promise that I will identify toxic behavior, use new skills in my approach, and NEVER use excuses ever again. I have the strength and fortitude to continue to practice, even after I have failed. I am never the Toxic Person. I pledge to stay calm, and to keep my temper. I promise never to take a Toxic Person’s behavior personally or to seek retribution. I know how to keep my power by maintaining control. I create my own environment that nurtures my success. I am the master of my future, my stress level, and my own behavior.

Tags: ability, difficult people, toxic workplace by Marsha
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I was in Starbucks today (see previous post) and was thrilled to see that the report from the media has been turned around. Apparently the haughty, loudmouthed people that said the cooking of the sandwiches was not appropriate and upset the balance of the “aroma of the coffee.”

When the Barrista asked me for my order and asked if I wanted a grilled sandwich, I just about yelped. I am sick and tired of the minority ruling the majority. And this time the squeaky wheel went flat and didn’t get greased. The toxic people didn’t win! Yeah.

Tags: bad behavior, difficult people by Marsha
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Starbucks used to sell breakfast sandwiches, which makes sense because they sell coffee! A normal routine that many of us have adhered to is eating breakfast, the most important meal of the day. Did you notice the word – used to? A group of haughty, loudmouthed critics convinced the founder, Howard Schultz, to discontinue the breakfast fare because as he states “The egg sandwiches debased the Starbucks image because the scent of the warmed sandwiches interferes the coffee aroma in our stores.” Pleaaassssseeeee!

Steve Forbes, of Forbes Magazine Editor-in-Chief, even writes about Starbucks stock price falling by half, leaving shareholders feeling as if they’ve been drinking airline coffee.

Tags: dealing with difficult clients, difficult people, whining by Marsha
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