Communication – Personal Development – Business

Reader’s question:  I have a great job that I dearly love.  Recently, one of my 4 bosses added a task to my job that is actually a full time job on it’s own at this time.  I was unable to keep up on many of my other duties due to the priority level and time needed and this ongoing task.  I finally convinced my boss that added the task to my workload that it was way too much for one person.  However, he wasn’t happy and now he is hesitant to give me any other tasks.

Tags: business success, dealing with difficult bosses, Positive Behavior by Marsha
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Marsha in Washington DC

I was thinking about managing Toxic People. I’m returning from Washington DC today and had some wonderful interactions but also encountered some difficult people.

I have determined that the way you were raised determines how you view the world. If you were waised by Toxic People you will have a tendency to become a difficult person. Kind parents – you have a better chance of being a nicer person.

Did your parents teach you to be suspicious of everyone and everything? My mom did. I couldn’t play with Dougie next door because he had “sneaky” eyes. Thanks Mom – lesson learned. Becoming suspicious about everyone and everything was from the role model provided at home.

Tags: awareness, bad behavior, Be Nice, calm, communications, dealing with difficult bosses, dealing with difficult people, difficult people, perception, sanity by Marsha
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I was trying to put up with a difficult person and realized it was my job to take a different approach because everything I was trying was failing! I dug deep in my tool box and as I passed the Duct Tape and came on a tool that I had forgotten to use.

Listening! Did you know that silence and listen use the same letters? There is a clue there.
Listen for a change. Amazingly, conflict is reduced and many times Toxic People are even pleasant communicators.

Tags: coaching difficult employees, communications, counseling, dealing with difficult bosses, dealing with difficult people, listening, Positive Behavior by Marsha
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Now I’m not a parent (only by marriage) so I am certainly coming at this from a different perspective. Within the last two days, I have been asked by two “Mom’s” how they can make there kid better interact with conflict.

These kids are adult women, who have great jobs (one is an attorney) and obviously well educated. The mom’s want to tell them what to do. My suggestion was to ask their child what kind of outcome they want – the good, bad or ugly. Then to figure out to whom they are talking (communication style) and the approach they have seen work from other people — because obviously their approach is not working.

Tags: Children's conflict, dealing with difficult bosses by admin
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