Communication – Personal Development – Business

Why don’t some people just keep quiet and shut up? And I don’t mean just the difficult or toxic people. Maybe the personal development for workers should include how to sit quietly and just do their job. I was asked to give three reasons why people are motivated to communicate so here they are:

1. They want to hear their idea transferred to another person because they think it is different than anything anyone has said before. My thinking: I try to position my comments as “considerations.” Someone else has probably already thought of what ever I want to say anyway.

Tags: ability, difficult people, listening by Marsha
3 Comments »

I hooked myself into Donald Trump’s, The Celebrity Apprentice and was baffled last week when Piers Morgan won over Trace Adkins.

Trace seemed to be the “Good” and Piers seemed to be the “Evil.” In the boardroom with Trump, Piers made it all to clear that The Celebrity Apprentice was all about communications, business and focus. His comment was right on. Mr. Trump had specifically directed the contestants that the crown would be awarded to whomever raised the most amount of money and they would be declared the winner. It was not about being “nice” or “liked.” Piers listened to the instructions and proceeded to accomplish the assignment. And the winner is communications.

Tags: ability, communicate, communications, listening by Marsha
No Comments »

Today is our 15th Wedding Anniversary. I was thinking about why this relationship has lasted and others in my past have not. Here is my conclusion:

1. We made a pact early on to stay open to each others passions. That means Al goes to concerts and the theater with me, and I do his outdoor stuff. Make this a ground rule forever.
2. Understand financial goals, spending habits, investment risk parameters and more. The #1 reason relationships fall apart is financial problems. Have ongoing, open conversations about money.

Tags: awareness, communicate, communications, difficult relationships, listening, marriage, relationships, sanity by admin
No Comments »

I spoke at a meeting last night and the audience was filled with highly educated people, the majority being MD’s – yes-medical doctors. There were some positive business changes being discussed within there organization. I was fascinated to listen to some of the difficult people express their whining questions, accusatory tone, and how some choose to take the Whine and Cheeser Toxic person route.

The message they send
• Don’t expect me to do anything to fix problems – I’m helpless
• To stay on my good side you must listen to my complaints
• I’m perfect. Therefore, it is my duty to notice all of the faults around me
• I’m right occasionally, so you had better be sure and listen to me

Tags: awareness, bad behavior, calm, communications, dealing with difficult people, difficult people, listening, problem people, whinning by Marsha
No Comments »

It’s not just me that thinks there is a plethora of difficult people and toxic situations!

There is more good information there. And here is more from me! Let me know what you think!!!

The soft skills that reduce turnover, improve outcomes and build profitability include:

• Communication Skills – developing flexibility to others’ styles.

Consideration: provide training of leaders and employees to magnify the importance of personal responsibility by increasing self-awareness.

• Conflict Management – learning to use conflict as a brainstorming and creativity tool

Consideration: create mentoring and coaching opportunities for individuals struggling with interpersonal skills.

Tags: coaching difficult employees, communications, difficult people, listening by Marsha
No Comments »

I was trying to put up with a difficult person and realized it was my job to take a different approach because everything I was trying was failing! I dug deep in my tool box and as I passed the Duct Tape and came on a tool that I had forgotten to use.

Listening! Did you know that silence and listen use the same letters? There is a clue there.
Listen for a change. Amazingly, conflict is reduced and many times Toxic People are even pleasant communicators.

Tags: coaching difficult employees, communications, counseling, dealing with difficult bosses, dealing with difficult people, listening, Positive Behavior by Marsha
No Comments »