Communication – Personal Development – Business

My husband recently retired.  So he has agreed to do some of the “chores” around the house.  This is requiring some cross training and accountability focus.  We agreed this morning that it wouldn’t be just me training him, but he would also enlighten me to some of his chores.

With our new front loader Washer and Dryer (I call them the Silver’s), I knew he was a little intimidated with all the bells and whistles.  But he learned like a champ.  Now it was my turn.  We went out to the garden and he picked up a dead mouse that was caught in the trap.  Holding the disposal sack, I said I would watch and learn. I haven’t mastered the setting of the trap yet, but I am closer.

Tags: counseling, cross training, relationships by Marsha
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I received this email from a reader – thought this might help others if shared.  Instead of becoming a difficult person and a toxic person, he decided to strategize.  VERY smart!

Good Morning Marsha, I was sent your email “laid off,ticked off, and broke” from a loved one.

Tags: calm, communications, counseling, difficult people, laid off, personal marketing, Positive Behavior, turnover, unemployment by admin
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I was trying to put up with a difficult person and realized it was my job to take a different approach because everything I was trying was failing! I dug deep in my tool box and as I passed the Duct Tape and came on a tool that I had forgotten to use.

Listening! Did you know that silence and listen use the same letters? There is a clue there.
Listen for a change. Amazingly, conflict is reduced and many times Toxic People are even pleasant communicators.

Tags: coaching difficult employees, communications, counseling, dealing with difficult bosses, dealing with difficult people, listening, Positive Behavior by Marsha
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From one of my readers in asking them how a coaching session went with a “Steamroller” employee:

Well, it went! I can tell you I got her attention. I showed her the notes that I took from the session recording – pretty much verbatim – as you explained the characteristics of a “steamroller.” I was careful to tell her that I wasn’t “labeling” her, but that when I attended the session and you described the steamroller, I thought of her. She said she didn’t want to be seen as a steamroller, nor was she aware of being perceived as described in your session.

Tags: awareness, counseling, difficult people, perception, Positive Behavior, problem people, steamrollers by admin
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