Do you have any thoughts on this?  Marsha

Do you think the founding fathers of the United States of America were waiting for someone to guide them? They were tired of the duty on tea that had not yet been repealed & the declaratory act of a right in the British parliament to bind this new country by English laws. They took risk.

You need to take risk. You must have some substance to base the risk on. Learn everything you can. Go to the library: read, study and apply. Turn off the boob tube. Take the leading role in your life. Be the founding father (or mother) or your own independence. And don’t listen to the toxic people in your life that want anything but you to be independent.

Happy Fourth of July! Marsha Marsha Petrie Sue, MBA, CSP

Photographer, Fisherman, Outdoors Woman and Wife to “The Boy Named Sue” Also a Professional Speaker and Author of a bunch of books and other stuff

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WEBSITE: http://www.MarshaPetrieSue.com

“The fact that an opinion has been widely held is no evidence whatever that it is not utterly absurd.” Betrand Russell.  As a personal development expert these thought help workplace conflict resolution and will increase productivity.

I know how to keep my power by maintaining control. I create my own environment that nurtures my success. I am the master of my future, my stress level, and my own behavior.

Happy New Year!  Marsha
http://appadvice.com/app/345202252
The Reactor Factor free download iPhone/iTouch app

Success is really about personal responsibility.

Merry Christmas and Happy Holidays, Marsha

How did we become a me, me, me, society? What happened to conflict resolution skills and personal development? Why do people feel entitled to act and say any way they want?

There seems to be no real penalty because the behavior has become acceptable. Celebrities and people in the public eye have a responsibility that few appear to acknowledge. Their behavior, the way they conduct themselves, the unacceptable statements they make, and how they conduct their personal life, become the standard and role model for many others.

The entitlement attitude in the workplace is killing success and business. Nobody owes anybody anything. If you, or people in your life, need an instruction manual, please check out The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear, where steps are outlined to take control … even if you are laid off or “down on your luck.” Check out the book trailer <http://taylormediagroup.com/marsha/reactorfactor_amazon.mov! I want everyone to have hardcore skills for responding instead of reacting … and have fun doing it!

Anyone can prevent getting sucked into all the ugliness of the workplace and stop the negative spiral. Can you:

§  Manage those spoiled brats in the office?

§  Dump your own entitlement attitude.

§  Get a grip on office politics, and the grapevine?

§  Shift your focus if you are laid off and need to find a job?

§  Manage anxiety when you give a presentation?

§  Use social networks to grow your business?

§  Apply survival tools for the meetings that are time wasters.

So the choice is to react or respond. How about personal responsibility? Do you choose to knee jerk or use the personal development skills that get you to the success you desire?

And if you feel so compelled, could you please pass on this message about my new book, The Reactor Factor? Thanks so much!  Marsha

Leading  Gen Y can be challenging.  So here are some of the ideas I’ve learned from top leaders. Conflict resolution will be easier and you will set up parameters to help the entire group take personal responsibility.
1. Keep the door open but don’t become a doormat.
2. Easy to get along with – they are highly sociable.
3. Leave egos and arrogance at the door.
4. Be eager to help them achieve balance.
5. Give them “spot” reviews frequently.
6. Stay open to even the most radical thinking.
7. Good news? They think outside the box.
8. Walk your talk at all times.
9. Verify that they do want straight talk and no fluff…  and #10?
10. Delegate to them appropriately and give positive feedback.
I would recommend Eric Chesters blog too. What do you do that helps?  Marsha

ps: Just one week away!  I am very excited!!  The release of my next book.The Reactor Factor: How to deal with difficult situations at work without going nuclear!  http://www.ReactorFactorBook.com

San Diego brought a new sense of enlightenment to me when I passed this statue running one morning. This statue titled Shedding the Cloak made me ask, “What mask am I hiding behind?” I believe being truly authentic leads to the road of success. You need to feel good about you before anyone else does. Perhaps this is the reason that many successful people are not happy with their lives because they are hiding under a false cloak.

And in Popeye’s words, “I am what I am.” Feeling self assured and confident does not always come naturally so think about what you do to make yourself feel good about YOU. Internal communication development to speak positively about you is a good place to start. This increased awareness helps your decision making skill and certainly helps your conflict resolution techniques, both internally and externally.

Just like the Metal Sculpture, there’s gold under there! So what is the cloak you will shed?

Do you change the words to mask the real message? Get out of your own way. You may have a mental “border control” that doesn’t let you think differently because of the ingrained negative thinking that holds you from taking risk. Learn to challenge your own thinking.

You will fall off your bike when you hit life’s speed bumps. I guarantee it. Dust yourself off, get back on and try another approach. Read a book, watch a video; just find a new path. When you keep taking the same route, you won’t see opportunity and you definitely won’t take personal responsibility. Evaluate all the ways you mentally derail yourself with negative self-talk and how you conveniently change the message to suit your situation. Challenge your own decision making skill.

As I was riding, the next block had the sign Speed Tables. What the heck does that mean? Maybe the thought was if someone doesn’t get Traffic Calming, the Speed Tables sign will get their attention.

How do you use personal responsibility to get through the speed bumps of life?

Marsha Petrie Sue

Professional keynote speaker

2.    Let the employee cry, offer a tissue, and try to empathize. Ask questions to determine what’s bothering them. Show your concern.
a.    Let them vent and when they are done, ask, “Is there anything else?”
Quickly focus on solutions.
b.    Ask, “Have I said something to personally upset you? If so, what?”
c.    Ask, “As a leader, know that I want to help you succeed. What is your concern?”
d.    Ask “If this is of a personal nature and you are not comfortable discussing the issue with me, would you please allow me to find someone to help you?”
e.    “Please let me know when you are ready to continue our discussion.”

3.    If you have to, reschedule the meeting and make sure you get back together within 24 hours to resolve the original reason for the meeting.
a.    Don’t launch into the feedback initially.
b.    Do discuss the perception of crying in the workplace. (Lack of professionalism, poor self-leadership, low self-confidence, negative self-esteem.) Make a list with them.
c.    Set a goal to help this person change their mental thinking and emotional habits

4.    Determine the outcomes this person wants in the workplace, their job and their career.
a.    To address this issue at a “non emotional time” consider asking: “I have something of a sensitive nature I would like to discuss with you.  Can we discuss this now?”  You are asking permission to discuss crying on the job.
b.    Be their mentor or help them find one.
c.    Determine if there is a real behavioral or emotional problem. If so, contact the EAP (Employee Assistance Program) person, Human Resources department or someone else who can help.
d.    Emotional outbursts of any kind are not appropriate in the workplace. Consider including such a statement in their job responsibilities and expected outcomes. This should be done for all employees.

Marsha Petrie Sue, MBA, CSP – Professional Speaker and Writer
Annoy People: Take Personal Responsibility

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