Do you need to address someone’s personal hygiene? For example, ear or nose hair that is a distraction? Clothes that are not appropriate for your environment? Whatever the issue might be, this information should give you an idea on how to approach them diplomatically.
For example, consider the following if you need to address unwanted ear, nose or even eyebrow hair:
1. Buy a personal groomer ($12.00 at Wal-Mart, Target, etc.) that trims ear, nose and eyebrow hair.
Suggestion for approach:
– I have something to speak to you about that is of a personal nature. Is this a good time to discuss it?
– Would you agree that grooming and dress are important in our environment (business, industry, office, etc)?
– For example, personal grooming. I have a personal grooming device so I can keep my ear and nose hair trimmed. Like me, you are a representative of the company. And the impression you make reflects on it.
– This isn’t an attempt to intimidate or humiliate you but I need for you to decide the best way to keep your ear hair trimmed. My barber/stylist trims mine and I also have one of these at home (personal groomer to hand to them). Which one do you think will work best for you . . . barber or personal grooming device?
– We need to be aware of the way the clients and customers perceive the company. They do make judgments, whether we think it is fair or not, through our dress. How do you think we should dress to properly represent the company?
– You are the role model and I need for you to step up your dress to be more crisp and professional. If you like, I can go to Steinmart/TJMax/Marshall’s/etc. with you and show you what I mean.
– Let’s schedule some time in the next couple of days to get this done. And I found this:
“First impressions are more heavily influenced by nonverbal cues than verbal cues. In fact, studies have found that nonverbal cues have over four times the impact on the impression you make than anything you say.”
How do you address these situations? Please let me know – and especially if I can help you and your team in achieving better communication outcomes. I look forward to hearing from you!
Cell 602 418-1991