I ran into Kohl’s yesterday to grab one thing.
A big check out line faced me but that was OK because I understand that retail is really trying to survive with less employees. A store employee came rushing by the line and opened the register. The guy behind me just about knocked me over to get to the front of the line. Instead of getting Toxic (after all I did write the book Toxic People!) I just stepped in front of him and put my purchase on the counter. His face was bright red and I looked at him and said, “She said next in line and that would be me.”
He loudly said, “You are so rude! I can tell you live in Paradise Valley.” With a calm voice I said, “Well Sir, I don’t live in Paradise Valley (it is Scottsdale) but you just proved that chivalry is dead. I’m sorry your having a bad day, and I hope it gets better.” He continued his yabbering, I smiled and left.
I choose to take personal responsibility for my own assertiveness and I pledge to myself that I will stand up for my right while not violating the rights of others. Do you think I violated his rights?