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FREEDOM IS NOT FREE

“Whatever America hopes to bring to pass in the world must first come to pass in the heart of America.”

-Dwight D. Eisenhower

Our simple freedoms have been violated. Many are now worried about their companies, their business, their customers and clients. The status of our daily lives, both personally and professionally have been changed forever. The one element we control is our personal freedom. Freedom begins with you and by taking personal responsibility for everything — including your success.

This is a preview of FREEDOM IS NOT FREE. Read the full post (625 words, 1 image, estimated 2:30 mins reading time)

Tags: Uncategorized by Marsha
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DO THE RIGHT THING: It’s all about customer service

The Wallow Fire in Arizona has been devastating. Many people have lost their homes that were surrounded by towering pines and crystal blue skies.  One month before the fire, my husband changed all of our cabin insurance to Allstate because of a recommendation from a dear friend.

The policies were activated with one condition concerning the Alpine retreat because the risk managers wanted a few small trees trimmed. Receiving the notice right before we left on an eight-day celebration of my birthday still gave us plenty of time to get to the property, trim the vegetation and take pictures of the completed work when we returned June 8th.

This is a preview of DO THE RIGHT THING: It’s all about customer service. Read the full post (695 words, 2 images, estimated 2:47 mins reading time)

Tags: client care, customer service, Positive Behavior by Marsha
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