August 2009 Archives - Communication - Personal Development

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Riding through the speed bumps of life: the vehicle is personal responsibility

I was on my bike ride this morning listening to Seth Godin’s Tribes – again. He was talking about taking risk and how when you don’t — you really do get stuck in the proverbial rut. Then I saw this sign Traffic Calming. What happened to Speed Bump? (This link will make you laugh!)

Do you change the words to mask the real message? Get out of your own way. You may have a mental “border control” that doesn’t let you think differently because of the ingrained negative thinking that holds you from taking risk. Learn to challenge your own thinking.

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Tags: accountability by Marsha
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Unexpected Surprises: why paying attention pays off

4 experienced leaders sharing leadership ideas

Enterprise Network is a networking group I’d heard of in Phoenix. I was invited to their last meeting by their incoming president, Linda Lang whom I had met while keynoting the California Association of Community Managers Annual Meeting.

They had a panel of Real Estate experts: Holly Eslinger – Exclusive Homes and Land, John Foltz – Realty Executives, Martha Appel – Colwell Banker, Sam Wercinski – former AZ Real Estate Commissioner. Their topic was Business Survival Strategies. You would think this was about Real Estate – but it was more about leadership.

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Tags: leadership, networking, Uncategorized by Marsha
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Crying in the Workplace: A big NO NO

Problem: You have an employee, colleague or friend who is very talented but when they are given feedback, even of the simplest kind, they start crying. This person is a TOP performer and has great potential. You are thinking that they either lack confidence, or their expectation of themselves is too high, but then maybe it’s fear of failure. As a leader, you want to help. You know that if they do not get their emotions under control and learn to communicate more effectively, they will sabotage their succession to the top. You interview their past manager/supervisor and determine that this has been an ongoing problem. The good news is it’s not you! Maybe you should get this pin?

Here are some ideas:
1.    Listen to how you mentally react to the crying employee:
a.    Crying does not automatically mean weakness.
b.    Accept that their crying makes you uncomfortable.
c.    Consider that their crying could be a ploy to manipulate you.
d.    Keep an open mind and look past your conventional wisdom and embedded prejudices.
e.    Polish your communications and stay calm. Don’t feel guilty.
f.    Don’t allow their crying to push you into tabling the topic at hand.

This is a preview of Crying in the Workplace: A big NO NO. Read the full post (537 words, 1 image, estimated 2:09 mins reading time)

Tags: accountability, job success by Marsha
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Communicating to Clients on line (aka Marketing)

Part of communicating with clients and potential clients is marketing on line. I recommend (again) a new book is Trust Agents — a very interesting read with the “how to” on doing it all – www.TrustAgents.com. This is all part of communication development. All of this will help you increase your productivity. It sure has mine!

Also – Authority Rules free report and you don’t have to leave your name or sign up for anything. http://authorityrules.com/ – Again, more great information.