I received this from a reader and thought the response might be enjoyed by all!

“I have just finished reading the book ‘Toxic People’, I think it is great!  Just the thing I need to read before I go back to work after holidays. I have a few changes to make.

Is it possible to have a copy of the Planning worksheet and score card. (E-mail me and I will send these to you!)

I have one question.

If I use the saying, ‘That sounded like a put down. Is that what you meant?’ what do I say next if they answer, ‘Yes!’

Tags: awareness, communications, dealing with difficult people by admin
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Whether you are dealing with a Backstabber, Steamroller, Know-it-All or any other type of difficult behavior identified in Toxic People, fill your tool case with as much information as possible.  I just ordered the Microexpressions CD from Paul Ekman www.paulekman.com. 

This is a great tool that I think everyone should use and learn from.  Make sure your bucket is filled to the top with ideas you can apply every day!  Just a thought.

It is our job to learn how to handle difficult people!  Happy New Year.  It will be a GREAT ’08.  Marsha

Tags: awareness, Backstabbers, bad behavior, communications, difficult people, microexpressions, personal responsibility, sanity by admin
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Here is the real deal – STOP fooling yourself by setting new years resolution that you won’t take personal responsibility for achieving! Have you ever set a goal to lose weight – then don’t? I have and just get ticked off with myself.

Pledge to yourself that you will improve your health and have more energy. That is the focus that helps. Here is some interesting information I read this morning about losing weight from the Collage Video newsletter and interestingly the focus is on high and low intensity exercise as well as SLEEP!!!

Weight loss tip: Get more sleep!

Tags: Goal setting, personal responsibility, weight loss by admin
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No matter what you celebrate this time of year, I wish you joy, happiness and peace. We celebrate Christmas and when our family and friends gather, we take the opportunity to thank the Lord for our blessings. I believe it is my right and your right to enjoy the season however we wish and communicate it in the best way we possibly can from our heart.

I hope you enjoy your family no matter what form it takes; feel good about all your relationships, even the “not perfect” ones and be grateful for whom you have become. Focus on continuing to create a full life, both professionally and personally. Live by your core values and with every moment, remember that you are in total control of your choices.

Tags: Be Nice, communicate, cooperation, Difficult Family Members, kindness by admin
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I was interviewed today by a reporter and she told me about the Rules for Being Human. These are wonderful! Please pass them on and share!!!

The Rules for being Human

When you were born, you didn’t come with an owner’s manual; these guidelines make life work better. 1. You will receive a body. You may like it or hate it, but it’s the only thing you are sure to keep for the rest of your life.

2. You will learn lessons. You are enrolled in a full-time informal school called “Life on Planet Earth”. Every person or incident is the Universal Teacher.

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I had a question from a Fortune 100 company about steps to manage a reorganization – especially when you have difficult people to manage. Having presented to this company for many years, here is the process I suggested. They are given the companies expected outcomes and projects involved and asked to present a list of their preferences.

1. Evaluate the talents of all team members. Include systems they have worked with, successful projects, and all components of project management. Have each member put their “talents” on post-it notes. Have each member go to a plain wall group post-it notes appropriately in similar columns. Read Joe Calloway’s book, “Work Like You’re Showing Off” and Larry Winget’s “Shut Up, Stop Whining and Get a Life.”

Tags: awareness, communicate, cooperation, reorganization, team management by admin
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So how do you set goals? Use techniques like Oprah and Zig Ziglar who I personally admire for their total focus on what they want.

1. Ask yourself – if time and money were not an object – what would I be doing?

2. Write down ten words quickly that identify 10 goals you have concerning #1

3. Using the affirmation technique, write your goal as though you have already achieved it because what the mind perceives your mind believes.

4. Read your goals at least weekly to plant the seed of the goal in your mind because what the mind perceives the mind believes.

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I write many articles about dealing with difficult people – and am always pleased when someone picks up on the information and actually uses it!  Laid off, ticked off and broke is one such case.  Check out http://yepiski.blogspot.com/

Always check out other peoples point of view because there is so much to learn about out own toxic behavior and how to handle difficult people and situations!

It is all about Personal Responsibility and making better choices.  Marsha

Tags: awareness, dealing with difficult people, difficult people, laid off, relationships by admin
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Pearl Harbor Day is a time for reflection. We should all take a moment and thank the people protecting our freedoms – our men and women in the service – and those who have so bravely protected our country.  Be sure to thank people in uniform when you see them.

Shame on NBC  for refusing to air ads thanking our troops over the holidays!  Talk about Toxic People!!!  And why does difficult people behavior seem to permeate the media? It does make me crazy.

Tags: awareness, communicate, cooperation, difficult people, make a difference, Media by admin
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